Terms of Service
These Terms of Service ("Terms") govern access to and use of Klaussa, including all related applications, features, integrations, websites, APIs, plugins, and services (collectively, the "Service"). Klaussa is operated by PT Kelana Lentera Samudra, organized under the laws of the Republic of Indonesia ("Klaussa", "we", "us", or "our").
Important: By accessing or using the Service, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must not use the Service.
1Eligibility and Authority
• You must be at least 18 years old or the legal age of majority in your jurisdiction.
• If you use the Service on behalf of a company, law firm, organization, or other entity, you represent that you have full legal authority to bind that entity.
• Klaussa may refuse access, suspend accounts, or terminate usage if eligibility requirements are not met.
2Nature of the Service and No Legal Advice Disclaimer
This is a critical section. Please read carefully.
Klaussa is a legal technology platform, not a law firm.
Klaussa does not provide legal advice, legal opinions, legal representation, or attorney-client relationships.
All outputs including documents, suggestions, analyses, risk flags, summaries, annotations, or AI-generated responses are:
- • Informational only
- • Generated automatically
- • Not guaranteed to be accurate, complete, current, or legally valid
You acknowledge that:
- • Laws change
- • Jurisdictional interpretation varies
- • Automated systems may produce errors
You are solely responsible for:
- • Verifying outputs
- • Consulting licensed legal professionals
- • Final decisions, filings, submissions, or reliance
Klaussa disclaims all liability arising from reliance on outputs.
3Account Registration and Security
• You are responsible for maintaining confidentiality of login credentials.
• You are responsible for all activities conducted under your account, whether authorized or not.
You must notify Klaussa immediately of:
- • Unauthorized access
- • Data breaches
- • Suspicious activity
Klaussa is not liable for losses caused by compromised credentials unless required by law.
4Acceptable Use and Prohibited Conduct
You agree not to:
⚠️ Klaussa may investigate and take action without prior notice.
5User Content and Responsibility
You retain 100% ownership of all content you upload, including documents and data.
You grant Klaussa a limited, non-exclusive license to:
- • Process your content
- • Analyze your content
- • Store your content
- • Display your content
- • Transform your content
Solely to operate the Service.
You represent that:
• You have rights to upload the content
• Uploading does not breach confidentiality or third-party rights
Klaussa does not verify the legality, ownership, or accuracy of user content. You bear full legal responsibility for uploaded materials.
6AI-Generated Outputs and Limitations
⚠️ Outputs are probabilistic and may be incorrect, incomplete, or misleading.
Klaussa does not guarantee:
- • Legal compliance
- • Enforceability
- • Jurisdictional accuracy
Outputs may reflect:
- • Training data biases
- • Model limitations
- • Ambiguous inputs
You must independently validate outputs before any use.
Klaussa disclaims liability for errors, omissions, or consequences of AI outputs.
7Third-Party Services and Integrations
• Klaussa may integrate with third-party services such as Google Workspace.
• Your use of third-party services is governed by their own terms and policies.
• Klaussa is not responsible for third-party outages, data loss, or policy changes.
8Fees, Billing, and Taxes
• Certain features require payment.
• Fees are non-refundable unless required by law.
• Prices may change with prior notice.
• You are responsible for all applicable taxes, duties, or levies.
• Failure to pay may result in suspension or termination.
9Suspension and Termination
Klaussa may suspend or terminate access if:
- • You violate these Terms
- • You misuse the Service
- • Required by law or regulation
- • The Service is discontinued
Upon termination:
- • Access ends immediately
- • Certain data may be deleted
- • Clauses on liability, indemnification, and dispute resolution survive
10Data Retention and Deletion
• Klaussa retains data only as necessary for service delivery and compliance.
• You may request deletion subject to legal and operational constraints.
• Backup retention follows standard security practices.
11Intellectual Property
• Klaussa owns all rights to software, models, interfaces, and branding.
• No rights are granted except those explicitly stated.
• Unauthorized use of Klaussa IP is prohibited.
12Indemnification
You agree to indemnify and hold harmless Klaussa from any claims, damages, losses, or liabilities arising from:
- • Your use of the Service
- • Your content
- • Violation of law or third-party rights
- • Reliance on outputs
13Limitation of Liability
To the maximum extent permitted by law:
Klaussa is not liable for:
- • Indirect or consequential damages
- • Loss of profits, data, reputation, or business
Klaussa's total liability shall not exceed the fees paid by you in the preceding 12 months.
14Force Majeure
Klaussa is not liable for failures caused by events beyond reasonable control, including natural disasters, government actions, internet outages, or legal restrictions.
15Governing Law
These Terms are governed by the laws of the Republic of Indonesia. Disputes shall be resolved exclusively in Indonesian courts, unless otherwise required by mandatory law.
16Changes to Terms
Klaussa may update these Terms at any time. Continued use constitutes acceptance of revised Terms.
17Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
18Entire Agreement
These Terms constitute the entire agreement between you and Klaussa regarding the Service.
Still have questions?
Our legal team is available to help clarify any aspect of these terms.
Contact Us